Pay an Invoice

Pay an Invoice

If the Billing feature in Eproval is used by your public agency, you're able to pay invoices that are generated for payments associated with an application.

Invoices with an Active status means there's a balance owing on the invoice that needs to be paid. 

Steps

To pay for an Active invoice:

1. Open the application where the invoice has been generated.

2. On the top row of tabs, select Billing. 

   

3. Click anywhere on the invoice row where the status is Active to open the invoice you want to pay.

4. The Balance Due field shows you the amount still owing on the invoice.

5. Click Pay Now.

6. You'll be directed to your public agency's payments application where you can add a payment on the invoice. This is separate from Eproval and Eproval does not collect or store any credit card information. Only the payment amount is passed back to Eproval after the transaction is complete.

7. Once you've completed your payment, you can return to the invoice page to see the updated balance.

8. At the bottom of the page you'll also see a Payment History that shows the details of this and any past payments that have been made against the invoice.