Respond to Email Notifications

Respond to Email Notifications

Depending on the setup of the Public Agency you're working with, you may receive Email Notifications at different times in regards to your application. These include:

1. Requests for more information on the application you submitted.

2. Reminders to add or complete information on your application by a certain date.

3. Notices that the status of your application, or sections in your application, have been updated.

4. Notices that comments have been left on your application by Permit Managers or those responsible for reviewing your application.

While some of these notifications are informational only, such as letting you know of a status change, often they require you to take some sort of action. 

Steps

To respond to a notification and take the requested action:

1. Open the notification in your email client. The subject line will vary, but it will generally show as being from your Public Agency and/or in regards to your application.

   

2. Similarly, the contents of the notification will vary based on its purpose. Usually, though, it will contain the:

   • Reason for the notification.

   • Application it relates to.

   • Details of the comment left, if applicable.

   • Action you need to take.

   • Button/link to take you to the application.

3.  Click View Application. If you're already logged in, this will take you directly to the spot on your application where you need to take action. If you aren't logged in, you'll go to the login page before being redirected to the application.

4. Once you've taken action, you can file or delete the original email notification.