View an Invoice

If the Billing feature in Eproval is used by your public agency, you're able to view invoices that are generated for payments associated with an application.

Invoices can have the following statuses:

  • Active: There's a balance owing on the invoice.

  • Paid: Invoice has been paid in full.

  • Void: Invoice has been cancelled.

Steps

To view an invoice in any state:

  1. Open the application where the invoice has been generated.

  2. On the top row of tabs, select Billing

    Image of the top row of tabs on an application with the Billing tab highlighted and 2 invoices listed.
  3. Click anywhere on the invoice row to open the invoice you want to view.

  4. While the layout and details of each invoice can be unique, common information includes:

    • Balance Due

    • Invoice Date

    • Payment Due Date

    • Items Purchased (including quantities and cost)

    • Fees and Taxes

  5. At the bottom of the page you'll also see a Payment History that shows the details of any payments that have been made against the invoice.